Resident guide
The right photos, in the right order, in about half an hour. Here is exactly what to capture, with examples.
See the photo checklistWorks for move-in, annual and move-out inspections.
Before you start
No special equipment. Your phone and a little daylight.
Time is an estimate and varies with the size of your home.
Step by step
The app does the heavy lifting. It tells you which room is next and what to capture.
Find the email from us. Download the free zTenant app and sign in with the email address and password in that email.
Work room by room in one direction so nothing gets skipped.
The app asks for photos and a quick condition note in each room. Answer as you go.
Match each room to the standard below. Wide shot first, then the details.
Photograph it and describe it. Reporting is the point. It documents what was already there.
Scroll back through your photos, add any you missed, then tap submit.
The photo standard
Two things send an inspection back more than anything else: pictures that do not show the right thing, and not enough of them. This is the standard that prevents both.
Add a close-up of every scuff, hole, stain or crack, plus one wide shot of where it is.
Open every appliance. Photograph what you would want a stranger to see if you were moving in.
Show the caulk and grout up close if you see any gaps, stains or mildew.
Photograph any rust, drips or water marks you see.
Stand back so we can see where it is mounted. Do not remove or test it for the photo.
Photograph anything that is cracked, broken or overgrown.
Three habits make the difference. These are illustrations, not photos of real homes.
Stand in the doorway and capture the whole room.
Any scuff, crack, stain or chip gets a wide shot and a close-up.
Open the door. We need to see inside, not the outside.
Timing
The clock starts when we send your link or hand you the keys.
We ask for it within 72 hours of getting your keys. This documents how the home looked on day one.
We ask for it within 14 days of the date of your email, with a friendly reminder at day 7.
Complete it as you move out, so the home is documented as you leave it.
After you submit
Questions
Search your inbox and spam folder for "zInspector" or "ztenant". The email comes from zInspector on our behalf and has your personal link. Still nothing after a day? Contact us and we will send a fresh link.
Yes. Links are personal and they do expire. Contact us and we will send you a new one. Your photos and answers are not lost if you already started.
The inspection is built for a phone, because that is where your camera is. Open the link on your phone and take photos as you go.
Photograph it and describe it in the app. This is exactly what the inspection is for. Damage that was already there when you moved in is documented in your move-in record.
You only need to be at the home while you take the photos. Nobody from our office needs to walk through with you for a self-inspection.
Yes. Call (916) 978-0992 or email info@allinclusiverealtygroup.com and tell us which step you are on. Someone can walk you through it.
Add it. You can go back into the same link until you submit. If you already submitted, contact us and we will reopen it or add your extra photos to the report.
Use the checklist above. When in doubt, take one more. Extra photos never hurt. Missing photos are the most common reason an inspection gets sent back.
Our property management team reviews them. The completed report is kept in your file and is part of the record for the home.
We review it, follow up with you, and arrange the repair when it needs one. You do not need to submit a separate repair request for something you reported in your inspection.
Your link is personal, so it lives in your inbox. Search for "zInspector" or "ztenant", and check spam if it is not there.
Find my inspection email
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