Maintenance and Repairs

Professional Maintenance and Repair Services for Sacramento Rentals

All Inclusive Realty Group maintains a high standard for property maintenance, ensuring your investment is protected and your tenants are taken care of.

24/7 Emergency Maintenance

Emergencies do not wait for business hours. Our tenants can submit urgent maintenance requests around the clock. True emergencies — such as flooding, gas leaks, fire damage, or complete loss of heat — are triaged immediately and dispatched to the appropriate vendor without delay.

Work Order Process

All maintenance requests are managed through our Propertyware owner portal, giving property owners full visibility into every work order. Tenants submit requests online, and our team reviews, prioritizes, and dispatches each item. Owners can track status, view invoices, and approve costs directly from the portal.

Response Time Standards

  • Emergency requests — Dispatched within 1 hour
  • Urgent requests (no hot water, HVAC failure, appliance down) — Dispatched within 24 hours
  • Routine requests — Scheduled within 3 to 5 business days

Trusted Vendor Network

We work with a vetted network of licensed, insured vendors covering every trade — plumbing, electrical, HVAC, roofing, appliance repair, landscaping, and general contracting. Our vendor relationships are built on reliability, fair pricing, and quality workmanship.

Owner Approval Thresholds

Routine repairs under the owner-approved threshold are handled automatically to minimize delays. Repairs exceeding the threshold require owner authorization before work proceeds, unless the situation is an emergency affecting habitability or safety.

Preventive Maintenance

We coordinate seasonal and preventive maintenance including HVAC filter changes, gutter cleaning, smoke detector testing, and property inspections. Proactive maintenance reduces costly emergency repairs and extends the life of your property's systems.

For maintenance questions, call (916) 978-0992 or email gary@allinclusiverealtygroup.com.


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Diversified Training and Expertise

Due to the wide-ranging requirements for the maintenance of any facility, our technicians must be diversified not only in their trade skills, but also in their people and communication skills. Our maintenance and repair division operates in not only a response mode, but we also provide our customers with proactive services. One of the ways we reach out to our clients to remind them of proactive services is through our monthly Newsletter, which is filled with new and insightful information every month for each division in our company (not to mention monthly discounts for our readers!).

Our maintenance staff will help you every step of the way.

When a tenant sends in a maintenance request, we send out a vendor for that issue as soon as possible. We strive to have the maintenance work performed within 24 hours of the call. For emergencies, each property manager has an emergency cell phone that is always operating. All of our property managers can be reached 24 hours a day, weekends and holidays included. If the tenant causes the issue, for example a backed up toilet due to a child's toy, the tenant would be charged for that bill. In addition, if there are vendors that an owner would rather use, we would be more than happy to accommodate those requests.

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National Association of Residential Property Managers
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